Frequently Asked Questions

Why does the timer not start or the distance not increment while I’m paddling?/Why didn't my paddling session record any data?

Most likely you never put the unit into Ready mode before paddling. On the main screen, make sure you press the power button once so that “Ready” appears on the main screen before starting you paddle. Please note that you will still get some values (such as stroke rate, calories, heart rate) while not in Ready mode, but the paddling session WILL NOT BE RECORDED.

Created by Tech Support

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