Frequently Asked Questions

SpeedCoach firmware version 2.19 also includes a Bluetooth profile update. Therefore you will have to run the firmware update twice to update the firmware and Bluetooth profile. If you ran the update and did not get 2.19 on your SpeedCoach, please connect again and run the update 1 more time.

We created a walk through video to show how to get started using the new App. You can also find directions here:

SpeedCoach/StrokeCoach Instruction Manuals

NK LiNK Logbook Instructions   (Size: 4.3 MB)

This is a guide for using NK LiNK Logbook, including streaming live data, uploading data and reviewing data sessions. Now includes Team Logbook functionality!

Yes, if you upgrade to the Coach or Team account… Guests or members not affiliated with a Coach or Team would not be able to see any of the data… including guests and non-coach/team members.

If you are having issues pairing your SpeedCoach to your Android phone in order to Live Stream the data, please update your firmware to version 2.22. If you are still having issues, please try clearing the Bluetooth cache from your phone and restarting. To do so, go to your phone's settings. Then go to Apps or Application Manager. At the top, there is a pull down menu to Show System Apps, select this. Find the app called Bluetooth and select it. Then go into Storage and select Clear Cache. Restart your phone and it should now pair with Logbook

Not exactly. You can view streaming data or look at previously uploaded data through a web browser on a Windows or MAC computer by going to this web page: Link Logbook

Yes. Cellular or Wifi is needed to broadcast the SpeedCoach data to the cloud for viewing. Very spotty coverage could affect your streaming results.

Data usage will be about 4.5 MB / HR

Yes. You are not able to stream data without having the training pack installed. You can purchase a training pack upgrade through our website.

No. Anyone can log in and view the same boat without any restrictions.