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Frequently Asked Questions

Tag troubleshooting

Blue Ocean Manuals, Downloads, and Troubleshooting Documents

Blue Ocean Megaphone Instruction Manuals

pdf Blue Ocean Megaphone Specifications   (Size: 1.9 MB)
Blue Ocean Megaphone Specifications

pdf Blue Ocean Megaphone User Manual   (Size: 4.1 MB)
A guide to help you utilize all the features of your new Megaphone


Blue Ocean Megaphone Downloads

pdf Certificate of Conformity - Blue Ocean Megaphone   (Size: 341.5 KB)

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CoxBox 08 and 88 Manuals, Downloads, and Troubleshooting Documents

CoxBox Instruction Manuals

pdf CB 84/88 Operation, Maintenance & Troubleshooting Guide   (Size: 951.9 KB)
CoxBox Operation, Maintenance & Troubleshooting Guide

pdf Cox Box / Megaphone Battery Guide   (Size: 77.2 KB)
Specifications, tips, error codes and best practices for use with the 0105 Cox Box / Megaphone Battery

pdf CoxBox 08 Instruction Manual   (Size: 1.7 MB)
CoxBox Instruction Manual

pdf CoxBox Maintenance Kit   (Size: 274.6 KB)
CoxBox Maintenance Kit

pdf CoxBox Mini   (Size: 794.6 KB)
CoxBox Mini Operation, Maintenance, Battery Use, Battery Charging, Battery Messages

jpg CoxBox Mini Dial   (Size: 360.4 KB)
CoxBox Mini Dial removal and cleaning instructions

pdf CoxBox Panel Protector Installation Instructions   (Size: 325.5 KB)
CoxBox Panel Protector Installation Instructions

pdf Harness Module Wiring Diagrams   (Size: 574.2 KB)
CoxBox Speaker Wiring Diagram

pdf Microphone Installation Instructions   (Size: 1.3 MB)
Microphone Installation Instructions


CoxBox Boat Wiring

pdf 4+ 2 Speaker Set Up   (Size: 47.6 KB)
4+ 2 Speaker Set Up

pdf 8+ 3 Speaker Setup   (Size: 48.2 KB)
8+ 3 Speaker Setup

pdf All Wiring Setup   (Size: 63.3 KB)
All Wiring Setup

pdf Harness Module A Audio No Rate   (Size: 681.2 KB)
CoxBox single speaker lead Audio connection only.

pdf Harness Module A+ Audio + Rate   (Size: 2.3 MB)
CoxBox audio wire speaker lead plus rate sensor lead

pdf Harness Module A-DB Dragon Boat   (Size: 845.6 KB)
Audio connection with one speaker lead and M connection.

pdf Harness Module M Speaker Extension   (Size: 714.6 KB)
Extension cord for Harness Module A+. Connects to a speaker and to another speaker or modular harness.

pdf Harness Module R Rate Sensor   (Size: 713.8 KB)
Connects a rate sensor to the Harness Module A+ to provide stroke rate.


CoxBox Troubleshooting Documents

pdf 329090 pg 2 Speakerplug_repair 3031   (Size: 359.9 KB)
329090 pg 2 Speakerplug_repair 3031

pdf CoxBox Customer Operation and Diagnostic Guide   (Size: 97.9 KB)
CoxBox Customer Operation and Diagnostic Guide

pdf CoxBox Wiring Harness Repair "Pigtail" (Part # 3032)   (Size: 60.1 KB)
CoxBox Wiring Harness Repair "Pigtail" (Part # 3032)

pdf Hi Deg Errors when charging the Cox Box   (Size: 453.3 KB)
Troubleshooting document for the FAQ, Why am I getting Hi Deg Errors when charging the Cox Box?

pdf MSDS for CoxBox 08 and Blue Ocean Megaphone batteries   (Size: 36.7 KB)
Material Data Safety Sheet for Lithium Ion Batteries used in CB 08 and Blue Ocean Megaphones

pdf Replacing the Stroke Rate Sensor (HD Harness, Part Number 0214)   (Size: 1.7 MB)
Replacing the Stroke Rate Sensor (HD Harness, Part Number 0214)

pdf Replacing the Stroke Rate Sensor (Legacy Harness, Part Number 0212)   (Size: 1.4 MB)
Replacing the Stroke Rate Sensor (Legacy Harness, Part Number 0212) This part will replace the stroke rate sensor that is installed in the shell - mounted on the deck under the seat magnet.

jpg Speaker_Date_Code   (Size: 38.3 KB)
Speaker_Date_Code

pdf Testing CoxBox Wiring in an 8 with a Multimeter   (Size: 2.3 MB)
Testing CoxBox Wiring in an 8 with a Multimeter

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SpeedCoach/StrokeCoach Manuals, Downloads, and Troubleshooting Documents

SpeedCoach/StrokeCoach Instruction Manuals

pdf NK LiNK Logbook Instructions   (Size: 4.3 MB)
This is a guide for using NK LiNK Logbook, including streaming live data, uploading data and reviewing data sessions. Now includes Team Logbook functionality!

pdf SpeedCoach Gold User Guide   (Size: 2.5 MB)
SpeedCoach Gold User Guide, Installation, Operation, Memory, Calibration, Battery Replacement, Maintenance

pdf SpeedCoach GPS Model 1 and SpeedCoach GPS Model 1 with Heart Rate Belt Instruction Manual   (Size: 958.2 KB)
SpeedCoach and SpeedCoach with Heart Rate Belt Instruction Manual

pdf SpeedCoach GPS Model 2 for both Training Pack and Non-Training Pack Models   (Size: 766.8 KB)
SpeedCoach GPS Model 2 Includes Training Pack Upgrade, Installation, Basic Operations, Setup Menu, Advanced Setup, Specifications, Menu Navigation, Memory, GPS Function and Accuracy, Workouts, Impeller Calibration, Battery Use and Charging

pdf SpeedCoach GPS Model 2 Instructions - In German   (Size: 2.8 MB)
A German translated version of the SpeedCoach GPS Model 2 instructions

pdf SpeedCoach OC Model 2 with Training Pack Instruction Manual   (Size: 1.2 MB)
SpeedCoach OC Model 2 Instruction Manual

pdf SpeedCoach Red User Guide   (Size: 2.3 MB)
SpeedCoach Red User Guide

pdf SpeedCoach SUP Model 1 & SpeedCoach SUP Model 1 with Heart Rate Belt Instruction Manual   (Size: 827.8 KB)
SpeedCoach SUP & SpeedCoach SUP with Heart Rate Belt Instruction Manual

pdf SpeedCoach SUP Model 2 for both Training Pack and Non-Training Pack Models   (Size: 978.3 KB)
SpeedCoach SUP Model 2 Includes Training Pack Installation, Basic Operations, Setup Menu, Advanced Setup, Specifications, Menu Navigation, Memory, GPS Function and Accuracy, Workouts, Impeller Calibration, Battery Use and Charging

pdf SpeedCoach XL & Gold only, Interface Upload Software Instructions   (Size: 29.6 KB)
SpeedCoach Interface Upload Software Instructions

pdf SpeedCoach XL Coach's Mount   (Size: 405.2 KB)
SpeedCoach XL Coach's Mount

pdf SpeedCoach XL1 and XL2 Instruction Manual   (Size: 9.2 MB)
SpeedCoach XL Instruction Manual for XL1 and XL2

pdf SpeedCoach XL3 and XL4 Instruction Manual   (Size: 12.5 MB)
SpeedCoach XL3 and XL4 User Guide

pdf StrokeCoach Instruction Manual   (Size: 1.6 MB)
StrokeCoach Instruction Manual

pdf StrokeCoach Surge Manual - In German   (Size: 522.4 KB)
German translation of the StrokeCoach with Surge instructions.


SpeedCoach/StrokeCoach Wiring

pdf SpeedCoach Impeller Only Wiring Installation   (Size: 938.9 KB)
SpeedCoach Impeller Only Wiring Installation. Applicable to SpeedCoach GPS and OC units.

jpg SpeedCoach Wiring Configuration Guide   (Size: 121.9 KB)
Goes into detail on the different harnesses and mounts that you can use with a SpeedCoach.

pdf SpeedCoach Wiring Diagram for a Single (1x)   (Size: 34.5 KB)
SpeedCoach Wiring Diagram for a Single (1x)

pdf SpeedCoach Wiring Installation Instructions   (Size: 1.3 MB)
SpeedCoach Wiring Installation Instructions including seat sensor. Applicable to SpeedCoach XL, Red and Gold.


SpeedCoach/StrokeCoach Downloads

pdf How to Update Your Firmware with NK LiNK for OS/X (MAC)   (Size: 2.9 MB)
This is guidance on how to update your SpeedCoach firmware with LiNK for OS/X (MAC). NOTE: The process has changed with release of firmware 2.22

pdf MSDS for SpeedCoach GPS Lithium Ion Batteries   (Size: 140.7 KB)
Material Data Safety Sheet for the Lithium Ion battery used in a SpeedCoach GPS/SUP/OC unit

pdf NK_SUP_Training_Book_Chase   (Size: 463.6 KB)
NK_SUP_Training_Book_Chase

zip Rowing Just Go Files   (Size: 7.5 KB)
Example of exported CSV file from SpeedCoach Model 2. Does not include oarlock data.

zip Rowing Workout files   (Size: 38.2 KB)
Example of exported CSV file from SpeedCoach Model 2. Does not include oarlock data.

zip SpeedCoach Communicator for XL & SPC Gold   (Size: 7 MB)
Program for downloading data from the SpeedCoach Gold or SpeedCoach XL products only.

pdf SpeedCoach Firmware Updates   (Size: 189.8 KB)
Release notes for SpeedCoach GPS, SUP & OC (Version 2.25)

zip SpeedCoach GPS 2 Just Go Files   (Size: 7.5 KB)
SPC_GPS_2_Just_Go_Files_2

zip SpeedCoach GPS Model 2 Firmware Installer for OSX   (Size: 5.2 MB)
Version 2.22. Note the process has CHANGED on how to do the updates. See Included instructions

exe SpeedCoach GPS Model 2 Firmware Installer for Windows   (Size: 2.4 MB)
Version 2.22 - 10/15/19 Fixes issue where certain Android devices could not pair to Live Stream data with LiNK Logbook.

zip SUP "Just Go" files   (Size: 40 KB)
Example SUP data that can be exported from SpeedCoach SUP Model 2 as a CSV file

pdf SUP 8 Week Training Plan   (Size: 770.9 KB)
SUP Training Program from Eccentric Motion System / Paddle Power Trainer Mick

zip SUP Workout files   (Size: 64.6 KB)
Example SUP workout data that can be exported from SpeedCoach SUP Model 2 as a CSV file


SpeedCoach/StrokeCoach Troubleshooting Documents

pdf Comparison of SPC Model 2 Units   (Size: 198.9 KB)
Comparison of SpeedCoach Model 2 Units: Rowing vs SUP vs OC

pdf FIT File Upload Tutorial.pdf   (Size: 60.7 KB)
Some guidance on sending exported FIT files to 3rd party sites.

pdf Heart Rate belt FAQs   (Size: 299.8 KB)
A quick solution to fixing a heart rate belt that is displaying erratic readings

pdf How can I submit a tax-exempt order through the website?   (Size: 860.7 KB)
Here is guidance on how to submit an order and sending a tax exempt form to apply to that order.

pdf How to change battery in GPS 2 Heart Rate Belt   (Size: 233.1 KB)

pdf How to Integrate LiNK Logbook to automatically sync with Strava   (Size: 621.8 KB)
This tutorial shows how to automatically sync your uploaded sessions in NK LiNK Logbook directly to Strava.

pdf How to intergrate Rowsandall.com with NK LiNK Logbook   (Size: 612.8 KB)
This document will show you how to automatically sync your NK LiNK Logbook sessions directly into your rowsandall.com account.

pdf How to Update your Firmware on NK LiNK For WIndows   (Size: 272.6 KB)
This is a tutorial on how you update your SpeedCoach, CoxBox Core/GPS or Empower Oarlock using NK LINK For Windows.

pdf NK LiNK for WIndows High Scaling Issue   (Size: 268.5 KB)
Attached is a workaround to have NK LiNK for Windows display correctly on high definition monitors

pdf Replacing the Stroke Rate Sensor (HD Harness, Part Number 0214)   (Size: 1.7 MB)
Replacing the Stroke Rate Sensor (HD Harness, Part Number 0214)

pdf Replacing the Stroke Rate Sensor (Legacy Harness, Part Number 0212)   (Size: 1.4 MB)
Replacing the Stroke Rate Sensor (Legacy Harness, Part Number 0212)

pdf Troubleshooting Power Issues with SpeedCoach Red/Gold or Strokecoach   (Size: 570.1 KB)
This is a quick guide on what to look for if you changed batteries and the power no longer comes on with your SpeedCoach Red or Gold or Strokecoach.

pdf Tutorial on how Visually Impaired Rowers can use NK Lobook to assist   (Size: 482.3 KB)
This tutorial shows how you can use a cell phone with text to speech and NK LiNK Logbook to transmit audio to the rower on one specific SpeedCoach measurement.

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EmPower Oarlock Manuals, Downloads, and Troubleshooting Documents

Empower Oarlock Instruction Manuals

pdf EmPower Oarlock Instruction Manual   (Size: 565.5 KB)
Detailed instructions to Install, Pair, Configure and Calibrate your EmPower Oarlock.


Empower Oarlock Downloads

pdf Empower Oarlock Compatibility Chart   (Size: 118.4 KB)
Shows you which size bushing you would need for the various sweep and sculling boats out there.

zip EmPower Oarlock Firmware Installer for OS X   (Size: 213.7 KB)
EmPower Oarlock firmware version 1.02 for use with OS X

exe EmPower Oarlock Firmware Installer for Windows   (Size: 453.6 KB)
EmPower Oarlock firmware version 1.02

pdf Empower Oarlock Pin Calibration Troubleshooting   (Size: 668.8 KB)
Troubleshooting the Pin Calibration Process - Shows common issues why swing calibration fails

pdf How to update your EmPower Oarlock firmware?   (Size: 940.6 KB)
This document shows you how to update your Oarlock firmware with either LINK Logbook for iOS/Android or Windows/OSX.

pdf Oarlock Firmware Change Log   (Size: 207.6 KB)
This document shows what changed with new versions of the Empower Oarlock

pdf Oarlock Template Tutorial   (Size: 1.1 MB)
Oarlock Template Tutorial

zip ROWER COMPARISON TEMPLATE   (Size: 829.1 KB)
Provide guidance of showing your oarlock Stroke Profile by importing CSV files into an Excel sheet. Can compare multiple rowers as well. This functionality now exists in LiNK Logbook however without any manipulation. (Comparing multiple rowers will be in LiNK Logbook by the end of 2019 by using the Team functionality.)

pdf Typical Oarlock Values   (Size: 139.9 KB)
Representative Oarlock Values by Class and Skill Levels

zip WORKOUT STROKE PROFILE TEMPLATE   (Size: 829.1 KB)
Provide guidance of showing your oarlock Stroke Profile by importing CSV files into an Excel sheet. Can compare multiple rowers as well. This functionality now exists in LiNK Logbook however without any manipulation. (Comparing multiple rowers will be in LiNK Logbook by the end of 2019 by using the Team functionality.)

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Interval Watch Manuals, Downloads, and Troubleshooting Documents

Interval Watch Instruction Manuals

pdf Interval 2000 Split + Rate Watch Instruction Manual   (Size: 540.6 KB)
Interval 2000 Split + Rate Watch Instruction Manual

pdf Interval 2000XC Split Watch Instruction Manual   (Size: 577 KB)
Interval 2000XC Split Watch Instruction Manual

pdf Interval Watchware Software Quick Start Guide   (Size: 481.6 KB)
Interval Watchware Software Quick Start Guide


Interval Watch Downloads

zip Interval_Watchware application & program   (Size: 23 MB)
Interval_Watchware

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CoxBox Core and CoxBox GPS Manuals, Downloads, and Troubleshooting Documents

CoxBox Core and CoxBox GPS User Manual

pdf CoxBox Core and CoxBox GPS User Manual   (Size: 1.1 MB)
CoxBox Core and CoxBox GPS User Manual

pdf CoxBox Core and GPS User Manual - In German   (Size: 1.5 MB)
This is a German translated version of the CoxBox Core and GPS instructions.


CoxBox Core/GPS Troubleshooting Documents

pdf Adapting the Current CoxBox Cup Holder for the CoxBox Core/GPS Unit   (Size: 157.5 KB)
Here's how to quickly adapt your CoxBox Cup Holder to fit the CoxBox Core/GPS Unit

pdf CoxBox Core and GPS Harness Diagram   (Size: 329.9 KB)
CoxBox Core and GPS Harness Diagram for 4s and 8s with different speaker configurations.

pdf Do I need to rebalance the battery in the CoxBox Core/GPS?   (Size: 200.5 KB)
A graphical explanation on why charging until full will ensure the battery is balanced every time with the new CoxBox.

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Instructions for wiring your boat

SpeedCoach/StrokeCoach Wiring

pdf SpeedCoach Impeller Only Wiring Installation   (Size: 938.9 KB)
SpeedCoach Impeller Only Wiring Installation. Applicable to SpeedCoach GPS and OC units.

jpg SpeedCoach Wiring Configuration Guide   (Size: 121.9 KB)
Goes into detail on the different harnesses and mounts that you can use with a SpeedCoach.

pdf SpeedCoach Wiring Diagram for a Single (1x)   (Size: 34.5 KB)
SpeedCoach Wiring Diagram for a Single (1x)

pdf SpeedCoach Wiring Installation Instructions   (Size: 1.3 MB)
SpeedCoach Wiring Installation Instructions including seat sensor. Applicable to SpeedCoach XL, Red and Gold.

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