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My unit is not picking up any satellites, what can I do to fix this issue?

Knowledge Base

My unit is not picking up any satellites, what can I do to fix this issue?

Firmware version 2.08 includes a satellite icon on the workout screen header that will let you know when you have a satellite lock
Make sure you have clear visibility to the sky
If you aren’t seeing the icon, go to the Main Menu ->Setup->Advanced->Diagnostics
Scroll to the GPS Diagnostics Page
Press either the up or down arrow on the GPS Diagnostics page to reset the GPS in the unit.
If the issue persists, please contact techsupport@nkhome.com

Created by Tech Support

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