Knowledge Base
My unit is not picking up any satellites, what can I do to fix this issue?
- Firmware version 2.08 includes a satellite icon on the workout screen header that will let you know when you have a satellite lock
- Make sure you have clear visibility to the sky
- If you aren’t seeing the icon, go to the Main Menu ->Setup->Advanced->Diagnostics
- Scroll to the GPS Diagnostics Page
- Press either the up or down arrow on the GPS Diagnostics page to reset the GPS in the unit.
- If the issue persists, please contact techsupport@nkhome.com
Created by Tech Support
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