Support for CoxBox 08 Ending Soon — Transition Now to Improved Technology
Beginning July 01, 2024, Nielsen-Kellerman (NK Sports) will cease repairs for the CoxBox 08 model. We remain committed to offering the best rowing and sports performance equipment and customer service. Many CoxBox 08 repairs require a new board. NK Sports will soon be unable to make the boards because of obsolete parts. We have several solutions for CoxBox 08 owners, including an incentive to upgrade now to the latest technology.
Introduced in 2008, the CoxBox 08 (also known as CoxBox 4) was the first CoxBox with a removable but watertight battery, revolutionizing charging and enhancing utility on the water. It has been surpassed by the CoxBox GPS, but some CoxBox 08s are still in use, providing clear voice amplication for Coxswains.
Options available – what you can do
Check your boathouse now to see if you have one or more CoxBox 08 and their condition. If you are not sure what model you have, check the navigation buttons. The CoxBox 08 has an on/off volume nob on the bottom right and three small individual buttons on the top.
To be sure, pull up the website and take a good look at the CoxBox GPS vs. yours.
If you have a CoxBox 08, your choices are:
- Send now for a final fix. Repairs on CoxBox 08 are possible up to June 30, 2024. They cost $299. Submit an online Service Request. Repairs are taking longer than usual – please don't wait until the last minute to send in your CoxBox 08.
- Trade in, Trade Up with Extra Credit. Until June 30, 2024 get extra credit when you trade in your CoxBox 08 for a CoxBox GPS or Core. Receive $200 off the superior technology. After July 1, 2024, the trade-in credit for a CoxBox 08 drops to $125. The age or condition of your old CoxBox does not matter. It's our way of appreciating your commitment to NK products and helping you transition smoothly to newer technology.
- Do nothing, keep using your CoxBox 08 and decide later when you are ready to upgrade. Replacement battery packs for the CoxBox 08 remain available.