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I purchased the 5500 after contacting Hornady to find a device that will pair with their ballistics app. I have the kestrel paired to my phone, downloaded the kestrel app, but unable to get the Hornady app to pair and accept data from the kestrel. Can yo

Your question got cut off so I cannot fully see everything you wrote. You should not pair the Kestrel to the phone itself, this is unnecessary and can cause issues. Also make sure you do not have Privacy Pin enabled. Go to Main Menu->Bluetooth and press the center button. Make Sure Conct is set to PC/Mobile and Privacy Pin is OFF. Hope this helps. If you have more questions, please email techsupport@nkhome.com