Knowledge Base

If you are having issues pairing your SpeedCoach to your Android phone in order to Live Stream the data, please update your firmware to version 2.22. If you are still having issues, please try clearing the Bluetooth cache from your phone and restarting. To do so, go to your phone's settings. Then go to Apps or Application Manager. At the top, there is a pull down menu to Show System Apps, select this. Find the app called Bluetooth and select it. Then go into Storage and select Clear Cache. Restart your phone and it should now pair with Logbook

If you upgrade your account to Team, you have the ability to select up to 8 boats (or 8 people in a boat) that are all simultaneously streaming and compare the results side-by-side. Anyone you would like to compare would need to have a separate SpeedCoach/CoxBox GPS streaming to a separate mobile device while using hte app.

With the latest version of MAC, there is a dark mode now. LiNK hasn’t been updated to accommodate this yet. In the box, the text will be white on a white background and may “appear” like it isn’t there when it reality it is. If you click in the box, you may find that the SPC is really there when it looks like it isn’t. Getting off dark mode would help with this.

Yes. Cellular or Wifi is needed to broadcast the SpeedCoach data to the cloud for viewing. Very spotty coverage could affect your streaming results.

Unfortunately, the hardware on your mobile device is outdated and is not Bluetooth Peripheral capable. You will need to acquire a new mobile device that is Bluetooth Peripheral capable to pair a SpeedCoach to NK LiNK Logbook.

Data usage will be about 4.5 MB / HR

No. Anyone can log in and view the same boat without any restrictions.

Please see our guide:

SpeedCoach/StrokeCoach Troubleshooting Documents

Troubleshooting Power Issues with SpeedCoach Red/Gold or Strokecoach   (Size: 570.1 KB)

This is a quick guide on what to look for if you changed batteries and the power no longer comes on with your SpeedCoach Red or Gold or Strokecoach.

We discovered an issue with certain SpeedCoach units where the fuel gauge would greatly overestimate the amount of battery life left. The symptoms are that the SpeedCoach shows full bars for a very long time before finally going to 4 bars. After a little while on 4 bars, the unit would shut off. We have developed a fix for this issue with firmware version 2.21. If you are seeing this issue, please update your SpeedCoach firmware to 2.21 and the unit should record battery life properly after that.

The UN number to use for our SpeedCoach Lithium battery is UN38.3

To answer this question, we created the chart below to show all of the features of the StrokeCoach, the SpeedCoach GPS, and the SpeedCoach GPS with the additional Training Pack. Make sure that you consider not only where you are in your rowing needs, but where you eventually want to be and what will be required to get there.

Feature	StrokeCoach w/ Surge Rate	SpeedCoach GPS2	SpeedCoach GPS2 w/ Training Pack
Stroke Rate
Stroke Count
Elapsed Time (Chronograph)
Auto-Start with First Stroke
Memory Recall
High Contrast Display
Backlight
Lanyard
Protective Rubber Bumper
Zippered Carrying Case
2-Year Limited Warranty
Impeller-Free Split/Speed (GPS)
Impeller Compatibility
Distance
Time of Day
Rechargeable Battery
Free Firmware Updates
Option to Add Training Pack
Empower Oarlock Compatibility
Bluetooth Heart Rate Belt Compatibility
Programmable Interval Workouts
Bluetooth Data Download to Computer or Phone
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